Factors influencing frontline employees' satisfaction at service counter in public health care - a case study in sarawak general hospital (SGH)

This research aims to identify factors influencing frontline employees' satisfaction at service counter in public health care. The first specific objective of this research is to measure the level of satisfaction among the frontline employees at service counter. Second is to identify the essent...

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Bibliographic Details
Main Author: Chua, Lian Choo
Format: Final Year Project Report
Language:English
English
Published: Universiti Malaysia Sarawak (UNIMAS) 2007
Subjects:
Online Access:http://ir.unimas.my/id/eprint/23083/1/Factors%20influencing%20frontline%20employees%E2%80%99%20satisfaction...%2824%20pgs%29.pdf
http://ir.unimas.my/id/eprint/23083/4/Factors%20influencing%20frontline%20employees%E2%80%99%20satisfaction...%28fulltext%29.pdf
http://ir.unimas.my/id/eprint/23083/
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