Real life working shift assignment problem

• Main Authors: Sze, San Nah, Kwek, Yeek Ling, Tiong, W.K., Chiew, Kangleng
• Format: Article
• Language: English
• Published: AIP Publishing 2017
• Subjects: QA75 Electronic computers. Computer science
• Online Access: http://ir.unimas.my/id/eprint/17234/1/Real%20Life%20Working%20Shift%20Assignment%20Problem%20%28abstract%29.pdf; http://ir.unimas.my/id/eprint/17234/; http://dx.doi.org/10.1063/1.4992214

This study concerns about the working shift assignme\nt in an outlet of Supermarket X in Eastern Mall, Kuching. The working shift assignment needs to be solved at least once in every month. Current approval process of working shifts is too troublesome and time-consuming. Furthermore, the management staff cannot have an overview of manpower and working shift schedule. Thus, the aim of this study is to develop working shift assignment simulation and propose a working shift assignment solution. The main objective for this study is to fulfill manpower demand at minimum operation cost. Besides, the day off and meal break policy should be fulfilled accordingly. Demand based heuristic is proposed to assign working shift and the quality of the solution is evaluated by using the real data.