Mobile guide technologies (smartphone apps): Collaborative Heuristic Evaluation (CHE) with expert and novice users

• Main Authors: Mohd Kamal, Othman, Fadhullah, Mahudin, Cassandra Henry, Ahaguk, Muhd Farhan, Abdul Rahman
• Format: Proceeding
• Language: English
• Published: 2015
• Subjects: T Technology (General)
• Online Access: http://ir.unimas.my/id/eprint/10705/1/NO%2081%20Mobile%20guide%20technologies%20%28smartphone%20apps%29%20%28abstract%29.pdf; http://ir.unimas.my/id/eprint/10705/; http://ieeexplore.ieee.org/xpl/articleDetails.jsp?reload=true&arnumber=7002708

Providing quality and meaningful experiences to the users are vital particularly with the devices that users are familiar with. Usability issues should be discarded before the systems/designs are deployed to the users. In this study, we compared the usability issues found by expert and novice users...