Perceptions of support staff I of Chief Minister department (Kuching) on the factors affecting total quality management practices
The purpose of conducting of this study is to investigate on the perceptions of Support Staff I of Chief Minister Department (Kuching) on the factors such as employees perceptions towards Total Quality Management (TQM), management commitment and leadership, employee knowledge on TQM and employees...
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| Format: | Thesis |
| Language: | English |
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Universiti Malaysia Sarawak, (UNIMAS)
2011
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| Online Access: | http://ir.unimas.my/id/eprint/10362/1/Agnes%20Sabang%20ft.pdf http://ir.unimas.my/id/eprint/10362/ |
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