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Drivers of supply chain performance of retail chain stores: moderating effect of strategies

Doctor of Philosophy in Marketing

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Bibliographic Details
Main Author: S M Sohel, Rana
Other Authors: Mohd Suberi, Ab Halim, Dr.
Format: Thesis
Language:English
Published: Universiti Malaysia Perlis (UniMAP) 2017
Subjects:
Business logistic
Supply Chain Management (SCM)
Supply chain
Business > Bangladesh
Retail chain stores > Bangladesh
Online Access:http://dspace.unimap.edu.my:80/xmlui/handle/123456789/78738
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spelling my.unimap-787382023-05-12T13:13:50Z Drivers of supply chain performance of retail chain stores: moderating effect of strategies S M Sohel, Rana Mohd Suberi, Ab Halim, Dr. Business logistic Supply Chain Management (SCM) Supply chain Business -- Bangladesh Retail chain stores -- Bangladesh Doctor of Philosophy in Marketing Retail supply chain management has gained much importance as there is paucity of empirical findings related to the predictors of supply chain performance of retail chain stores. The objective of this study is to explore important drivers of supply chain performance of retail chain stores in Bangladesh. The study uses responsiveness and efficiency of retail supply chain as the performance measures. Five supply chain drivers namely suppliers’ role, use of IT, inventory management, transportation management and finally coordination have been explored as the determinants of retail supply chain performance. On the other hand two types of supply chain strategies have been tested as the moderators in this study. Agile supply chain strategy is tested as a moderator in the relationship between supply chain drivers and retail supply chain responsiveness while lean supply chain strategy is tested as a moderator in the relationship between supply chain drivers and retail supply chain efficiency. Data for the study have been collected through a structured questionnaire survey using cluster sampling method of probability sampling. Partial Least Squares Structural Equation Modeling (PLS SEM) technique with smart PLS 2.0M3 software has been used for data analysis. The study reveals that suppliers’ role, use of IT, inventory management and coordination among other departments are the significant contributors of retail supply chain responsiveness. On the other hand retail supply chain efficiency is found to be significantly and positively influenced by coordination, inventory management, transportation management and use of IT. The findings also show that agile supply chain strategy moderates the relationship between suppliers’ role and use of IT with retail supply chain responsiveness. The results of moderating effect test again show that lean supply chain strategy moderates the relationship between coordination and transportation management with retail supply chain efficiency. This research has implications both for business organizations and theoretical aspects with an interest in examining the determinants of retail supply chain performance. A framework has been developed incorporating the findings of this study to complement the theoretical gap of retail supply chain management. The framework is named as SIITCOS, which stands for suppliers, inventory management, information technology, transportation management, coordination and strategies. The five supply chain drivers have been proposed here as the building block of supply chain performance of retail chain stores and strategies are here to increase performance. Therefore, the outcome of this study enriches the retail supply chain management literatures by proposing a new framework which can be helpful for the retailers to manage their supply chain. 2017 2023-05-12T13:13:50Z 2023-05-12T13:13:50Z Thesis http://dspace.unimap.edu.my:80/xmlui/handle/123456789/78738 en Universiti Malaysia Perlis (UniMAP) Universiti Malaysia Perlis (UniMAP) School of Business Innovation and Technopreneurship
institution Universiti Malaysia Perlis
building UniMAP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Perlis
content_source UniMAP Library Digital Repository
url_provider http://dspace.unimap.edu.my/
language English
topic Business logistic
Supply Chain Management (SCM)
Supply chain
Business -- Bangladesh
Retail chain stores -- Bangladesh
spellingShingle Business logistic
Supply Chain Management (SCM)
Supply chain
Business -- Bangladesh
Retail chain stores -- Bangladesh
S M Sohel, Rana
Drivers of supply chain performance of retail chain stores: moderating effect of strategies
description Doctor of Philosophy in Marketing
author2 Mohd Suberi, Ab Halim, Dr.
author_facet Mohd Suberi, Ab Halim, Dr.
S M Sohel, Rana
format Thesis
author S M Sohel, Rana
author_sort S M Sohel, Rana
title Drivers of supply chain performance of retail chain stores: moderating effect of strategies
title_short Drivers of supply chain performance of retail chain stores: moderating effect of strategies
title_full Drivers of supply chain performance of retail chain stores: moderating effect of strategies
title_fullStr Drivers of supply chain performance of retail chain stores: moderating effect of strategies
title_full_unstemmed Drivers of supply chain performance of retail chain stores: moderating effect of strategies
title_sort drivers of supply chain performance of retail chain stores: moderating effect of strategies
publisher Universiti Malaysia Perlis (UniMAP)
publishDate 2017
url http://dspace.unimap.edu.my:80/xmlui/handle/123456789/78738
_version_ 1772813205861564416
score 13.214268

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