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Modelling and simulation of mixed quieuing server pharmacy system with adjustable parameters

Master of Science in Engineering Mathematics

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Bibliographic Details
Main Author: Rashida, Abd Rashid
Other Authors: Muhammad Fadzli, Ramli, Dr.
Format: Dissertation
Language:English
Published: Universiti Malaysia Perlis (UniMAP) 2015
Subjects:
Simulation methods
Mathematical models
Medical care
Discrete event simulation (DES)
Online Access:http://dspace.unimap.edu.my:80/xmlui/handle/123456789/78197
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spelling my.unimap-781972023-03-23T03:19:38Z Modelling and simulation of mixed quieuing server pharmacy system with adjustable parameters Rashida, Abd Rashid Muhammad Fadzli, Ramli, Dr. Simulation methods Mathematical models Medical care Discrete event simulation (DES) Master of Science in Engineering Mathematics This dissertation involves discrete event simulation (DES) as a type of computer based modelling that imitates a real world system of pharmacy unit. Queuing theory that is used to model and analyse the characteristic of queuing system at the pharmacy unit of Hospital Tuanku Fauziah, Kangar. The input of this model is based on statistical data collected for 20 working days in June 2014. Currently patient waiting time of pharmacy unit is more than 15 minutes. The actual operation of the pharmacy unit is a mixed queuing server with M / M / 2 queuing model where the adjustable parameter is refer to the pharmacist. Discrete event simulation method and ProModel software is used to simulate the queuing model and to propose the improvement for queuing system at pharmacy unit. Waiting time for each counter is analysed and found out that Counter 3 and 4 has the highest waiting time which is 16.98 and 16.73 minutes. Three scenarios; M / M / 3 , M / M / 4 and M / M / 5 are simulated by using ‘What If Analysis’ and waiting time for actual queuing model and experimental queuing model are compared. The simulation results show that by adding the server (pharmacist) will reduce patient waiting time. Almost 50% average patient waiting time is reduced when one pharmacist is added to the counter. However, it is not necessary to fully utilize all counters because eventhough M / M / 4 and M / M / 5 produced more reduction in patient waiting time, but it is ineffective since Counter 5 is rarely used and current average patient waiting time for Counter 6 is 1.99 minutes 2015 2023-03-23T03:17:29Z 2023-03-23T03:17:29Z Dissertation http://dspace.unimap.edu.my:80/xmlui/handle/123456789/78197 en Universiti Malaysia Perlis (UniMAP) Universiti Malaysia Perlis (UniMAP) Institute of Engineering Mathematics
institution Universiti Malaysia Perlis
building UniMAP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Perlis
content_source UniMAP Library Digital Repository
url_provider http://dspace.unimap.edu.my/
language English
topic Simulation methods
Mathematical models
Medical care
Discrete event simulation (DES)
spellingShingle Simulation methods
Mathematical models
Medical care
Discrete event simulation (DES)
Rashida, Abd Rashid
Modelling and simulation of mixed quieuing server pharmacy system with adjustable parameters
description Master of Science in Engineering Mathematics
author2 Muhammad Fadzli, Ramli, Dr.
author_facet Muhammad Fadzli, Ramli, Dr.
Rashida, Abd Rashid
format Dissertation
author Rashida, Abd Rashid
author_sort Rashida, Abd Rashid
title Modelling and simulation of mixed quieuing server pharmacy system with adjustable parameters
title_short Modelling and simulation of mixed quieuing server pharmacy system with adjustable parameters
title_full Modelling and simulation of mixed quieuing server pharmacy system with adjustable parameters
title_fullStr Modelling and simulation of mixed quieuing server pharmacy system with adjustable parameters
title_full_unstemmed Modelling and simulation of mixed quieuing server pharmacy system with adjustable parameters
title_sort modelling and simulation of mixed quieuing server pharmacy system with adjustable parameters
publisher Universiti Malaysia Perlis (UniMAP)
publishDate 2015
url http://dspace.unimap.edu.my:80/xmlui/handle/123456789/78197
_version_ 1772813093855821824
score 13.222552

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