Cover Image

The effectiveness of successful maintenance management in public hospital building

Master of Science in Building Engineering

Saved in:
Bibliographic Details
Main Author: Mardhiah Farhana, Omar
Other Authors: Fazdliel Aswad, Ibrahim, Dr.
Format: Thesis
Language:English
Published: Universiti Malaysia Perlis (UniMAP) 2017
Subjects:
Facility management
Building > Maintenance
Hospital
Online Access:http://dspace.unimap.edu.my:80/xmlui/handle/123456789/78000
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.unimap-78000
record_format dspace
spelling my.unimap-780002023-03-06T04:33:47Z The effectiveness of successful maintenance management in public hospital building Mardhiah Farhana, Omar Fazdliel Aswad, Ibrahim, Dr. Facility management Building -- Maintenance Hospital Master of Science in Building Engineering Building maintenance is an important aspect in facility management and should be given particular emphasis especially for complex buildings such as hospital so that it can operate at an optimal level. Despite the concern of the government to allocate a sum of budget for aspects such as building maintenance, the level of maintenance management for public buildings are still unsatisfactory and ineffective. The same problem also arises in public hospitals where poor performance showed by the appointed contractors in the aspects of maintenance management. According to the survey results, various other factors influenced the effectiveness and success of facility management in hospital buildings. But these factors can be summarized into three main constructs namely 1) individual factors, 2) maintenance aspects and 3) administrative and organizational factors. Hence, this study aims to identify the key indicator of the effectiveness and key success of the implementation of maintenance management in public hospitals, evaluating the relationship between the effectiveness and successful maintenance management of public hospitals and factoring the dimension of maintenance management effectiveness in public hospitals. A survey approach has been chosen as the method for data collection and the target respondents in this study are composed of the maintenance managers in the hospitals in the Northern region of Peninsular Malaysia which are maintained by Edgenta Mediserve Sdn Bhd. Self-administration techniques has been used to carry out the set of questionnaire to the 32 maintenance managers in public hospitals in the Northern region and all survey questions sets have been successfully completed by the respondents. Descriptive analysis have been used to determine the effectiveness and successful maintenance management in public hospitals. Descriptive analysis results of the key indicator of the effectiveness of maintenance management in public hospitals showed that all constructs are considered as important and significant and accepted as a key indicator in the maintenance management of public hospitals. While the analysis results of the key success of maintenance management in public hospitals found that the six dimensions namely failure, reliability of equipment, time, quality, maintenance cost and safety are very important and accepted as the key success of maintenance management of public hospitals. Next, the relationship between the effectiveness and successful maintenance management had been achieved by using Pearson correlation and found that all three constructs have a great relationship with the successful maintenance management in public hospitals. The final analysis conducted for factoring the dimensions of maintenance management effectiveness is known as factor analysis. Result of the analysis found that three initial constructs are 1) individual factors, 2) maintenance aspects, 3) administration and organizational factors have formed two new constructs which are 1) administrative and organizational factors and 2) technical aspects. Overall, these findings are consistent with the findings of previous studies. 2017 2023-03-06T04:32:33Z 2023-03-06T04:32:33Z Thesis http://dspace.unimap.edu.my:80/xmlui/handle/123456789/78000 en Universiti Malaysia Perlis (UniMAP) Universiti Malaysia Perlis (UniMAP) School of Environmental Engineering
institution Universiti Malaysia Perlis
building UniMAP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Perlis
content_source UniMAP Library Digital Repository
url_provider http://dspace.unimap.edu.my/
language English
topic Facility management
Building -- Maintenance
Hospital
spellingShingle Facility management
Building -- Maintenance
Hospital
Mardhiah Farhana, Omar
The effectiveness of successful maintenance management in public hospital building
description Master of Science in Building Engineering
author2 Fazdliel Aswad, Ibrahim, Dr.
author_facet Fazdliel Aswad, Ibrahim, Dr.
Mardhiah Farhana, Omar
format Thesis
author Mardhiah Farhana, Omar
author_sort Mardhiah Farhana, Omar
title The effectiveness of successful maintenance management in public hospital building
title_short The effectiveness of successful maintenance management in public hospital building
title_full The effectiveness of successful maintenance management in public hospital building
title_fullStr The effectiveness of successful maintenance management in public hospital building
title_full_unstemmed The effectiveness of successful maintenance management in public hospital building
title_sort effectiveness of successful maintenance management in public hospital building
publisher Universiti Malaysia Perlis (UniMAP)
publishDate 2017
url http://dspace.unimap.edu.my:80/xmlui/handle/123456789/78000
_version_ 1772813087978553344
score 13.15806

Similar Items