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Geographical Information Technology approach and model for visualizing the lifetime value of customersin the geographical marketplace

Link to publisher's homepage at http://ijbt.unimap.edu.my/

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Main Authors: Abdul Manaf, Bohari, Ruslan, Rainis, Malliga, Marimuthu
Other Authors: manafdr@uum.edu.my
Format: Article
Language:English
Published: School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP) 2015
Subjects:
Geographical information technology
Lifetime value
Geographical marketplace
Customer lifetime value
Strategic issues
Online Access:http://dspace.unimap.edu.my:80/xmlui/handle/123456789/38599
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spelling my.unimap-385992016-06-12T14:31:32Z Geographical Information Technology approach and model for visualizing the lifetime value of customersin the geographical marketplace Abdul Manaf, Bohari Ruslan, Rainis Malliga, Marimuthu manafdr@uum.edu.my rruslan@ usm.my malliga@ usm.my Geographical information technology Lifetime value Geographical marketplace Customer lifetime value Strategic issues Link to publisher's homepage at http://ijbt.unimap.edu.my/ Geographical information technology is one of the top most techniques for handling and managing the world wide business issues including customer lifetime value on the geographical based environment. In fact, visualizing the lifetime value of customer, specifically hypermarket's customer is important to determine the most profitable customer's to the business as well as strategic important for estimating how long life the customers will engage and doing transaction with the business. Besides that, others kind of technology, as well as financial information systems, retailing information systems, decision support systems, and so on are fail and unable to visualize clearly on how these lifetime value 'alive and acting' in the real marketplace. Critically, in perspective of multicultural societies just like Malaysia, visualizing customer lifetime value of multicultural customers are potentially as become strategic issues because it has major influence on certain aspects of current and future prospect of the business. In addition, although some of information technology has ability to visualize factors for prospecting customer lifetime value, however, it still unable to visualizing the real situation of customer's in the platform of geographical marketplace. Thus, this paper is purposely for reviews some of geographical information technology approach and model that be potential to handle the issues of customer lifetime value in the geographical marketplace. Moreover, understanding the advantages and disadvantages geographical information technology approach and model are practically important to strengthening the past and current methods of visualizing customer lifetime value on the ground place. At the end, suggestion was made on how to improvise the performance of visualizing the customer lifetime value for application of Malaysia multicultural geographical marketplace. 2015-01-20T05:09:54Z 2015-01-20T05:09:54Z 2011-02 Article International Journal of Business and Technopreneurship, vol.1 (Issue 1), 2011, pages 57-68 2231-7090 http://ijbt.unimap.edu.my/ http://dspace.unimap.edu.my:80/xmlui/handle/123456789/38599 en School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP)
institution Universiti Malaysia Perlis
building UniMAP Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Perlis
content_source UniMAP Library Digital Repository
url_provider http://dspace.unimap.edu.my/
language English
topic Geographical information technology
Lifetime value
Geographical marketplace
Customer lifetime value
Strategic issues
spellingShingle Geographical information technology
Lifetime value
Geographical marketplace
Customer lifetime value
Strategic issues
Abdul Manaf, Bohari
Ruslan, Rainis
Malliga, Marimuthu
Geographical Information Technology approach and model for visualizing the lifetime value of customersin the geographical marketplace
description Link to publisher's homepage at http://ijbt.unimap.edu.my/
author2 manafdr@uum.edu.my
author_facet manafdr@uum.edu.my
Abdul Manaf, Bohari
Ruslan, Rainis
Malliga, Marimuthu
format Article
author Abdul Manaf, Bohari
Ruslan, Rainis
Malliga, Marimuthu
author_sort Abdul Manaf, Bohari
title Geographical Information Technology approach and model for visualizing the lifetime value of customersin the geographical marketplace
title_short Geographical Information Technology approach and model for visualizing the lifetime value of customersin the geographical marketplace
title_full Geographical Information Technology approach and model for visualizing the lifetime value of customersin the geographical marketplace
title_fullStr Geographical Information Technology approach and model for visualizing the lifetime value of customersin the geographical marketplace
title_full_unstemmed Geographical Information Technology approach and model for visualizing the lifetime value of customersin the geographical marketplace
title_sort geographical information technology approach and model for visualizing the lifetime value of customersin the geographical marketplace
publisher School of Business Innovation and Technopreneurship, Universiti Malaysia Perlis (UniMAP)
publishDate 2015
url http://dspace.unimap.edu.my:80/xmlui/handle/123456789/38599
_version_ 1643798817693237248
score 13.214268

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