A practical tool for small and medium enterprise quality performance improvement
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The Institution of Engineers, Malaysia
2011
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my.unimap-137502011-09-14T09:42:23Z A practical tool for small and medium enterprise quality performance improvement Mohd Nizam, Ab. Rahman, Dr. Baba, Md. Deros, Assoc. Prof. Dr. Haji Rozli, Zulkifli Ahmad Rasdan, Ismail mnizam@vlsi.eng.ukm.my Operations management Quality improvement Self-assessment Small and medium sized enterprises (SMEs) Link to publisher's homepage at http://www.myiem.org.my/ Quality performance in manufacturing may be assessed in several different ways. The aim of this paper is to present a practical tool that can be used by manufacturing companies, especially Small and Medium-sized Enterprises to assess and improve their quality performance through self-assessment practice. By means of two case study companies, the authors demonstrate the effectiveness of the self-assessment tool. Self-assessment tool offers the company to develop and maintain their own quality practices more clearly, setting their own pace, identifying constraints, strengths and weaknesses for business strategy improvement and excellence. A ‘before-and-after’ result of two manufacturing companies is presented. The results suggest that the self-assessment as a practical tool for quality performance improvement is suitable for companies to enhance progress on their quality journey. Conclusion and suggestions are also made for further research. 2011-09-14T09:42:23Z 2011-09-14T09:42:23Z 2007-09 Article The Journal of the Institution of Engineers, Malaysia, vol. 68(3), 2007, pages 56-64 0126-513X http://myiem.org.my/content/iem_journal_2007-178.aspx http://hdl.handle.net/123456789/13750 en The Institution of Engineers, Malaysia |
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Universiti Malaysia Perlis |
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http://dspace.unimap.edu.my/ |
| language |
English |
| topic |
Operations management Quality improvement Self-assessment Small and medium sized enterprises (SMEs) |
| spellingShingle |
Operations management Quality improvement Self-assessment Small and medium sized enterprises (SMEs) Mohd Nizam, Ab. Rahman, Dr. Baba, Md. Deros, Assoc. Prof. Dr. Haji Rozli, Zulkifli Ahmad Rasdan, Ismail A practical tool for small and medium enterprise quality performance improvement |
| description |
Link to publisher's homepage at http://www.myiem.org.my/ |
| author2 |
mnizam@vlsi.eng.ukm.my |
| author_facet |
mnizam@vlsi.eng.ukm.my Mohd Nizam, Ab. Rahman, Dr. Baba, Md. Deros, Assoc. Prof. Dr. Haji Rozli, Zulkifli Ahmad Rasdan, Ismail |
| format |
Article |
| author |
Mohd Nizam, Ab. Rahman, Dr. Baba, Md. Deros, Assoc. Prof. Dr. Haji Rozli, Zulkifli Ahmad Rasdan, Ismail |
| author_sort |
Mohd Nizam, Ab. Rahman, Dr. |
| title |
A practical tool for small and medium enterprise quality performance improvement |
| title_short |
A practical tool for small and medium enterprise quality performance improvement |
| title_full |
A practical tool for small and medium enterprise quality performance improvement |
| title_fullStr |
A practical tool for small and medium enterprise quality performance improvement |
| title_full_unstemmed |
A practical tool for small and medium enterprise quality performance improvement |
| title_sort |
practical tool for small and medium enterprise quality performance improvement |
| publisher |
The Institution of Engineers, Malaysia |
| publishDate |
2011 |
| url |
http://dspace.unimap.edu.my/xmlui/handle/123456789/13750 |
| _version_ |
1643790956619628544 |
| score |
13.214268 |