Perception of employees when experiencing computer hassle and computer anxiety in selected commercial banks
The 2nd International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) organized by Universiti Malaysia Perlis (UniMAP), 12th - 14th November 2010 at Bayview Beach Resort, Penang, Malaysia.
Saved in:
Main Authors: | , , |
---|---|
Other Authors: | |
Format: | Working Paper |
Language: | English |
Published: |
Universiti Malaysia Perlis (UniMAP)
2011
|
Subjects: | |
Online Access: | http://dspace.unimap.edu.my/xmlui/handle/123456789/11750 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my.unimap-11750 |
---|---|
record_format |
dspace |
spelling |
my.unimap-117502011-05-10T05:06:14Z Perception of employees when experiencing computer hassle and computer anxiety in selected commercial banks Maimunah, Mohd Shah Roshidi, Hassan Roslani, Embi maimu697@salam.uitm.edu.my roshidih@salam.uitm.edu.my roslani@salam.uitm.edu.my International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) Computer hassle Computer anxiety Computer experience Commercial banks The 2nd International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) organized by Universiti Malaysia Perlis (UniMAP), 12th - 14th November 2010 at Bayview Beach Resort, Penang, Malaysia. The presence of telecommunications, internet, computer application software and hardware as well as databases in commercial banks injects new challenges to employees to adapt and continue learning new technology. It is not that simple for them to do it. Some employees do struggle to keep up becoming technology savvy. Due to the rapid changes in technology it has caused a state of stressful to many employees. Literature reports that many employees are still not comfortable using technology in their work, and it is interesting to further explore this situation. Therefore, this study was conducted to identify the level of computer hassle and computer anxiety experienced by employees in selected commercial banks in Shah Alam, Selangor. Five banks have been selected involving both executives and non executives participating in this study. Instruments from prominent researchers in the same field were used to collect the data and spss was used to reveal the results. The cronbach’s alpha scores obtained in this study are above 0.70, thus it is suitable to explore more findings from the study. Initial findings are further discussed in this paper. 2011-05-10T05:06:14Z 2011-05-10T05:06:14Z 2010-11-12 Working Paper http://hdl.handle.net/123456789/11750 en Proceedings of the International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) Universiti Malaysia Perlis (UniMAP) Centre for Communication Skills and Entrepreneurship |
institution |
Universiti Malaysia Perlis |
building |
UniMAP Library |
collection |
Institutional Repository |
continent |
Asia |
country |
Malaysia |
content_provider |
Universiti Malaysia Perlis |
content_source |
UniMAP Library Digital Repository |
url_provider |
http://dspace.unimap.edu.my/ |
language |
English |
topic |
International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) Computer hassle Computer anxiety Computer experience Commercial banks |
spellingShingle |
International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) Computer hassle Computer anxiety Computer experience Commercial banks Maimunah, Mohd Shah Roshidi, Hassan Roslani, Embi Perception of employees when experiencing computer hassle and computer anxiety in selected commercial banks |
description |
The 2nd International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) organized by Universiti Malaysia Perlis (UniMAP), 12th - 14th November 2010 at Bayview Beach Resort, Penang, Malaysia. |
author2 |
maimu697@salam.uitm.edu.my |
author_facet |
maimu697@salam.uitm.edu.my Maimunah, Mohd Shah Roshidi, Hassan Roslani, Embi |
format |
Working Paper |
author |
Maimunah, Mohd Shah Roshidi, Hassan Roslani, Embi |
author_sort |
Maimunah, Mohd Shah |
title |
Perception of employees when experiencing computer hassle and computer anxiety in selected commercial banks |
title_short |
Perception of employees when experiencing computer hassle and computer anxiety in selected commercial banks |
title_full |
Perception of employees when experiencing computer hassle and computer anxiety in selected commercial banks |
title_fullStr |
Perception of employees when experiencing computer hassle and computer anxiety in selected commercial banks |
title_full_unstemmed |
Perception of employees when experiencing computer hassle and computer anxiety in selected commercial banks |
title_sort |
perception of employees when experiencing computer hassle and computer anxiety in selected commercial banks |
publisher |
Universiti Malaysia Perlis (UniMAP) |
publishDate |
2011 |
url |
http://dspace.unimap.edu.my/xmlui/handle/123456789/11750 |
_version_ |
1643790204217065472 |
score |
13.18916 |