A conceptual Kano and Quality Function Deployment (QFD) framework for healthcare service
The 2nd International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) organized by Universiti Malaysia Perlis (UniMAP), 12th - 14th November 2010 at Bayview Beach Resort, Penang, Malaysia.
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| Main Authors: | , |
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| 其他作者: | |
| 格式: | Working Paper |
| 语言: | English |
| 出版: |
Universiti Malaysia Perlis (UniMAP)
2011
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| 主题: | |
| 在线阅读: | http://dspace.unimap.edu.my/xmlui/handle/123456789/11548 |
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| 总结: | The 2nd International Conference on the Roles of Humanities and Social Science in Engineering (ICoHSE 2010) organized by Universiti Malaysia Perlis (UniMAP), 12th - 14th November 2010 at Bayview Beach Resort, Penang, Malaysia. |
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