Exploring the views of Malaysian hoteliers about survival during the COVID-19 pandemic

• Main Authors: Tay Kai Xin, Nur Hidayah, Lim Le Xian
• Format: Article
• Language: English; English
• Published: Penerbit UUM 2024
• Subjects: HD49-49.5 Crisis management. Emergency management. Inflation; TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
• Online Access: https://eprints.ums.edu.my/id/eprint/40865/1/ABSTRACT.pdf; https://eprints.ums.edu.my/id/eprint/40865/2/FULLTEXT.pdf; https://eprints.ums.edu.my/id/eprint/40865/; https://doi.org/10.32890/jes2024.6.1.4

It is undeniable that a sudden emergence of the COVID-19 pandemic would have certain effects on tourism, as well as the hospitality industry in Malaysia. Hence, this paper aims to closely examine the views and reactions displayed in crisis management practices pursued by hotel managers for the survi...