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Factor influencing user satisfaction on the e-filing tax return in Malaysia: a conceptual framework

The Inland Revenue Board (IRB) started the e-government programme, which includes Electronic Tax Filing (ETF), at the beginning of 2006 to solve issues with the manual filing method. The government of Malaysia strives to ensure a transparent and accurate execution of the law, which encourages intent...

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Bibliographic Details
Main Authors: Nurjeehan Ayub, Fithriah Ab Rahim, Sharinah Puasa, Nur Farahah Mohd Pauzi
Format: Article
Language:English
English
Published: Labuan Faculty of International Finance, Universiti Malaysia Sabah 2023
Subjects:
HD28-70 Management. Industrial management
KF1-9827 Federal law. Common and collective state law Individual states Individual states
Online Access:https://eprints.ums.edu.my/id/eprint/38811/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38811/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/38811/
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https://eprints.ums.edu.my/id/eprint/38811/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/38811/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/38811/

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