Systematic Review of E-Servicescape
This paper aims to systematically review the development of the literature on e-servicescape conceptualization and its impacts on customers. It also aims to analyze the research gap and future direction of e-servicescape studies. A systematic review and analysis were conducted on 38 e-servicescape s...
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Main Authors: | , |
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Format: | Article |
Language: | English English |
Published: |
Penerbit UMS
2023
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Subjects: | |
Online Access: | https://eprints.ums.edu.my/id/eprint/37395/1/ABSTRACT.pdf https://eprints.ums.edu.my/id/eprint/37395/2/FULL%20TEXT.pdf https://eprints.ums.edu.my/id/eprint/37395/ https://doi.org/10.51200/mjbe.v10i1.4351 |
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