Systematic Review of E-Servicescape

This paper aims to systematically review the development of the literature on e-servicescape conceptualization and its impacts on customers. It also aims to analyze the research gap and future direction of e-servicescape studies. A systematic review and analysis were conducted on 38 e-servicescape s...

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Bibliographic Details
Main Authors: Teng Xi, Bamini KPD Balakrishnan
Format: Article
Language:English
English
Published: Penerbit UMS 2023
Subjects:
Online Access:https://eprints.ums.edu.my/id/eprint/37395/1/ABSTRACT.pdf
https://eprints.ums.edu.my/id/eprint/37395/2/FULL%20TEXT.pdf
https://eprints.ums.edu.my/id/eprint/37395/
https://doi.org/10.51200/mjbe.v10i1.4351
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