Critical success factors for ERP systems’ post-implementations of SMEs in Saudi Arabia: a top management and vendors’ perspective

• Main Authors: Sayeed Haider Salih, Samah Abdelsalam, Mosab Hamdan, Abdelzahir Abdelmaboud, Muzaffar Hamzah, Anwer Mustafa Hilal, Abdelwahed Motwakel
• Format: Article
• Language: English; English
• Published: Institute of Electrical and Electronics Engineers (IEEE) 2022
• Subjects: QA76.75-76.765 Computer software
• Online Access: https://eprints.ums.edu.my/id/eprint/34734/3/FULL%20TEXT.pdf; https://eprints.ums.edu.my/id/eprint/34734/2/ABSTRACT.pdf; https://eprints.ums.edu.my/id/eprint/34734/; https://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=9869806; https://doi.org/10.1109/ACCESS.2022.3202954

Although numerous case studies have determined the critical success factors (CSFs) for enterprise resource planning (ERP) during the adoption and implementation stages, empirical investigations of CSFs for ERP in post-implementation stages (after going live) are in scarcity. As such, this study exam...