The impact of value co-creation on service supply chain performance: a proposed conceptual framework

• المؤلفون الرئيسيون: Jaludin Janteng, Cheng, Ling Tan, Yudi Fernando
• التنسيق: مقال
• اللغة: English; English
• منشور في: Universal Publishers 2017
• الموضوعات: HD28-9999 Industries. Land use. Labor
• الوصول للمادة أونلاين: https://eprints.ums.edu.my/id/eprint/32473/3/The%20impact%20of%20value%20co-creation%20on%20service%20supply%20chain%20performance%20_ABSTRACT.pdf; https://eprints.ums.edu.my/id/eprint/32473/5/The%20impact%20of%20value%20co-creation%20on%20service%20supply%20chain%20performance.pdf; https://eprints.ums.edu.my/id/eprint/32473/; http://www.gbmrjournal.com/vol9no4s.htm

Purpose: This study aims to propose a conceptual framework that link value co-creation, service innovation capability and service supply chain performance. Design/ methodology/ approach: We performed an extensive literature review in the field of service supply chain performance with its various det...