The effect of workforce diversity on job performance among private sector employees in Malaysia
Workforce diversity has been gaining concern from organizations worldwide, as it is viewed as the foundation for innovation and creativity that can result in positive organizational outcomes such as excellent job performance. Therefore, the present study aimed to examine the effect of workforce dive...
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my.ums.eprints.314452021-12-22T00:38:39Z https://eprints.ums.edu.my/id/eprint/31445/ The effect of workforce diversity on job performance among private sector employees in Malaysia Wong Ying Huan Jasmine Adela Mutang HF5549-5549.5 Personnel management. Employment management Workforce diversity has been gaining concern from organizations worldwide, as it is viewed as the foundation for innovation and creativity that can result in positive organizational outcomes such as excellent job performance. Therefore, the present study aimed to examine the effect of workforce diversity (gender diversity, age diversity, ethnic diversity and educational background diversity) on job performance among private sector employees in Malaysia. Workforce Diversity Scale (WDS) and Individual Work Performance Questionnaire (IWPQ) were used in the study. Data were collected using Google Form. Snowball sampling technique was applied in this quantitative cross-sectional study to recruit 150 private sector servants aged 20 years old and above with at least one year work experience. Data analysis showed that all four-workforce diversity significantly predicted job performance and overall explained 22.6% of the variance (R=.226, F (4, 145) = 10.56, p<.05). Specifically, gender diversity (ß=.36, p<.05), age diversity (ß=.42, p<.05), ethnic diversity (ß=.42, p<.05) and educational background diversity (ß=.29, p<.05). Results indicated that it is essential for organizations to value the diversity among workforce and implement effective diversity management to ensure positive organizational outcomes. Fakulti Psikologi dan Pendidikan 2021-09 Proceedings PeerReviewed text en https://eprints.ums.edu.my/id/eprint/31445/1/The%20effect%20of%20workforce%20diversity%20on%20job%20performance%20among%20private%20sector%20employees%20in%20Malaysia-ABSTRACT.pdf text en https://eprints.ums.edu.my/id/eprint/31445/2/THE%20EFFECT%20OF%20WORKFORCE%20DIVERSITY%20ON%20JOB%20PERFORMANCE%20AMONG%20PRIVATE%20SECTOR%20EMPLOYEES%20IN%20MALAYSIA.pdf Wong Ying Huan and Jasmine Adela Mutang (2021) The effect of workforce diversity on job performance among private sector employees in Malaysia. https://www.researchgate.net/profile/Charles-Ganaprakasam/publication/354692266_THE_RELATIONSHIP_BETWEEN_HELICOPTER_PARENTING_AND_NONSUICIDAL_SELF-INJURY_AMONG_ADOLESCENTS_IN_KEDAH_MALAYSIA/links/6147d4e8a595d06017db6f94/THE-RELATIONSHIP-BETWEEN-HELICOPTER-PARENTING-AND-NONSUICIDAL-SELF-INJURY-AMONG-ADOLESCENTS-IN-KEDAH-MALAYSIA.pdf#page=66https://www.researchgate.net/profile/Charles-Ganaprakasam/publication/354692266_THE_RELATIONSHIP_BETWEEN_HELICOPTER_PARENTING_AND_NONSUICIDAL_SELF-INJURY_AMONG_ADOLESCENTS_IN_KEDAH_MALAYSIA/links/6147d4e8a595d06017db6f94/THE-RELATIONSHIP-BETWEEN-HELICOPTER-PARENTING-AND-NONSUICIDAL-SELF-INJURY-AMONG-ADOLESCENTS-IN-KEDAH-MALAYSIA.pdf#page=66 |
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HF5549-5549.5 Personnel management. Employment management Wong Ying Huan Jasmine Adela Mutang The effect of workforce diversity on job performance among private sector employees in Malaysia |
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Workforce diversity has been gaining concern from organizations worldwide, as it is viewed as the foundation for innovation and creativity that can result in positive organizational outcomes such as excellent job performance. Therefore, the present study aimed to examine the effect of workforce diversity (gender diversity, age diversity, ethnic diversity and educational background diversity) on job performance among private sector employees in Malaysia. Workforce Diversity Scale (WDS) and Individual Work Performance Questionnaire (IWPQ) were used in the study. Data were collected using Google Form. Snowball sampling technique was applied in this quantitative cross-sectional study to recruit 150 private sector servants aged 20 years old and above with at least one year work experience. Data analysis showed that all four-workforce diversity significantly predicted job performance and overall explained 22.6% of the variance (R=.226, F (4, 145) = 10.56, p<.05). Specifically, gender diversity (ß=.36, p<.05), age diversity (ß=.42, p<.05), ethnic diversity (ß=.42, p<.05) and educational background diversity (ß=.29, p<.05). Results indicated that it is essential for organizations to value the diversity among workforce and implement effective diversity management to ensure positive organizational outcomes. |
format |
Proceedings |
author |
Wong Ying Huan Jasmine Adela Mutang |
author_facet |
Wong Ying Huan Jasmine Adela Mutang |
author_sort |
Wong Ying Huan |
title |
The effect of workforce diversity on job performance among private sector employees in Malaysia |
title_short |
The effect of workforce diversity on job performance among private sector employees in Malaysia |
title_full |
The effect of workforce diversity on job performance among private sector employees in Malaysia |
title_fullStr |
The effect of workforce diversity on job performance among private sector employees in Malaysia |
title_full_unstemmed |
The effect of workforce diversity on job performance among private sector employees in Malaysia |
title_sort |
effect of workforce diversity on job performance among private sector employees in malaysia |
publisher |
Fakulti Psikologi dan Pendidikan |
publishDate |
2021 |
url |
https://eprints.ums.edu.my/id/eprint/31445/1/The%20effect%20of%20workforce%20diversity%20on%20job%20performance%20among%20private%20sector%20employees%20in%20Malaysia-ABSTRACT.pdf https://eprints.ums.edu.my/id/eprint/31445/2/THE%20EFFECT%20OF%20WORKFORCE%20DIVERSITY%20ON%20JOB%20PERFORMANCE%20AMONG%20PRIVATE%20SECTOR%20EMPLOYEES%20IN%20MALAYSIA.pdf https://eprints.ums.edu.my/id/eprint/31445/ https://www.researchgate.net/profile/Charles-Ganaprakasam/publication/354692266_THE_RELATIONSHIP_BETWEEN_HELICOPTER_PARENTING_AND_NONSUICIDAL_SELF-INJURY_AMONG_ADOLESCENTS_IN_KEDAH_MALAYSIA/links/6147d4e8a595d06017db6f94/THE-RELATIONSHIP-BETWEEN-HELICOPTER-PARENTING-AND-NONSUICIDAL-SELF-INJURY-AMONG-ADOLESCENTS-IN-KEDAH-MALAYSIA.pdf#page=66https://www.researchgate.net/profile/Charles-Ganaprakasam/publication/354692266_THE_RELATIONSHIP_BETWEEN_HELICOPTER_PARENTING_AND_NONSUICIDAL_SELF-INJURY_AMONG_ADOLESCENTS_IN_KEDAH_MALAYSIA/links/6147d4e8a595d06017db6f94/THE-RELATIONSHIP-BETWEEN-HELICOPTER-PARENTING-AND-NONSUICIDAL-SELF-INJURY-AMONG-ADOLESCENTS-IN-KEDAH-MALAYSIA.pdf#page=66 |
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1760230893660667904 |
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13.18916 |