Trust and posted topic characteristics on governments social media communication success: An empirical study

• Main Authors: Diana Dominic, Imelda Albert Gisip, Siti Zaleha Sahak, Nelson Lajuni
• Format: Article
• Language: English; English
• Published: National Institute for Research and Development in Informatics - ICI Bucharest 2021
• Subjects: JQ Political institutions and public administration (Asia, Africa, Australia, Pacific Area, etc.); T Technology (General)
• Online Access: https://eprints.ums.edu.my/id/eprint/30131/1/Trust%20and%20posted%20topic%20characteristics%20on%20governments%20social%20media%20communication%20success%2C%20an%20empirical%20study-Abstract.pdf; https://eprints.ums.edu.my/id/eprint/30131/2/Trust%20and%20posted%20topic%20characteristics%20on%20governments%20social%20media%20communication%20success%2C%20An%20empirical%20study.pdf; https://eprints.ums.edu.my/id/eprint/30131/; https://rria.ici.ro/wp-content/uploads/2021/03/art._Dominic_Gisip_Sahak_Lajuni.pdf; https://doi.org/10.33436/v31i1y202102

One of the most critical developments in the landscape of information and communication technology in the public sector is social media applications as a tool for disseminating information and increasing the performance in delivering services. We are confident that trust and posted topics can provid...