Emotional Labor: The Role of Emotional Intelligence and Work-Family Conflict (WFC)
The global economy is shifting from a manufacturing-based economy to a service-based economy. The service industry contributed more than 50 percent to Malaysia’s GDP between the years 2010 to 2018 with the greatest expansion rate of 6.8 percent compared to the other sectors in 2018. However, the nat...
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| Main Authors: | , |
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| Format: | Article |
| Published: |
2019
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| Subjects: | |
| Online Access: | https://eprints.ums.edu.my/id/eprint/25562/ https://doi.org/10.26666/rmp.jssh.2019.5.2 |
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