Customer Accounting Information Usage and Organizational Performance

• Main Authors: Hamzah, Al‐Mawali, Yuserrie, Zainuddin, Noor Nasir, Kader Ali
• Format: Article
• Language: English; English
• Published: Emerald Group Publishing Limited 2012
• Subjects: HF5601 Accounting
• Online Access: http://umpir.ump.edu.my/id/eprint/6805/1/Customer_accounting_information_usage_and_organizational_performance.pdf; http://umpir.ump.edu.my/id/eprint/6805/4/Customer%20Accounting%20Information%20Usage%20and%20Organizational%20Performance.pdf; http://umpir.ump.edu.my/id/eprint/6805/; http://dx.doi.org/10.1108/17515631211264096

This paper aims to shed light on the consequences of customer accounting (CA) information usage for strategic purposes on organizational performance. This is an empirical study with data from 106 Jordanian services organizations. Quantitative data were obtained to investigate the relationship betwee...