Emotional and spiritual quotient for sustainable education’s service quality

• Main Authors: Mazni, Saad, Norliana, Ahmad Shah, Kamisah, Supian, Anita, Abdul Rani, Imaduddin, Abidin
• Format: Article
• Language: English
• Published: Institute of Advanced Engineering and Science 2023
• Subjects: HD28 Management. Industrial Management; L Education (General); Q Science (General)
• Online Access: http://umpir.ump.edu.my/id/eprint/42894/1/Emotional%20and%20spiritual%20quotient%20for%20sustainable%20education%E2%80%99s%20service%20quality.pdf; http://umpir.ump.edu.my/id/eprint/42894/; https://doi.org/10.11591/ijere.v12i4.25434; https://doi.org/10.11591/ijere.v12i4.25434

A sustainable ecosystem of universities needs to show outstanding performance in the areas of employability, institutional social responsibility, and creative and performing arts. Thus, this study determined the influential role of emotional quotient (EQ) and spiritual quotient (SQ) on the lecturers...