English oral communication apprehension: A quantitative inquiry on Malaysian administrative staff in an educational institution

• Main Authors: Mohd Zulfadli, Mat Husin, Nor Yazi, Khamis
• Format: Article
• Language: English
• Published: Universiti Malaysia Pahang 2024
• Subjects: LB Theory and practice of education
• Online Access: http://umpir.ump.edu.my/id/eprint/41817/1/English%20Oral%20Communication%20Apprehension_%20A%20Quantitative%20Inquiry.pdf; http://umpir.ump.edu.my/id/eprint/41817/; https://doi.org/10.15282/ijleal.v14i1.9800; https://doi.org/10.15282/ijleal.v14i1.9800

Even when employed, proficiency in English oral communication skills remains an asset. Mastering the skill is an advantage or could plausibly cause communication apprehension at the workplace. Comprehensive studies have covered English oral communication apprehension, yet the focus on workplace cont...