Intervening decision-making in using alternative dispute resolutions: A parsimonious intervention model

• Main Authors: Lee, Chia Kuang, Yiu, Tak Wing, Cheung, Sai On
• Format: Book Section
• Language: English
• Published: Springer Nature 2022
• Subjects: TA Engineering (General). Civil engineering (General); TP Chemical technology
• Online Access: http://umpir.ump.edu.my/id/eprint/34223/1/Intervening%20decision-making%20in%20using%20alternative%20dispute.pdf; http://umpir.ump.edu.my/id/eprint/34223/; https://doi.org/10.1007/978-3-030-80256-1_15; https://doi.org/10.1007/978-3-030-80256-1_15

Extending the concept of Technology Acceptance Model (TAM). This study develops a parsimonious alternative dispute resolution intervention model. Experts’ opinions suggested normative pressures (NP) and trust (TR) are influencing forces in shaping attitude. Intervention is most effective in two situ...