Implementation of lean technique towards reducing waiting time in a public healthcare using arena simulation

• Main Authors: Ahmad Nur Aizat, Ahmad, Md Fauzi, Ahmad, Norhadilah, Abdul Hamid, Nor Aziati, Abdul Hamid, Tee, Chuan Lee, Nawanir, Gusman, Adnan, Bakri, Mustaqqim, Abdul Rahim
• Format: Article
• Language: English
• Published: Penerbit UTHM 2021
• Subjects: H Social Sciences (General)
• Online Access: http://umpir.ump.edu.my/id/eprint/32985/2/Implementation%20Of%20Lean%20Technique%20Towards.pdf; http://umpir.ump.edu.my/id/eprint/32985/; https://penerbit.uthm.edu.my/ojs/index.php/ijie/article/view/8642

Lean is a set of operating philosophies and methods that can help patients create maximum value by reducing waste and waiting time. Longer waiting times are associated with increased levels of discomfort experienced by patients that may affect the patient’s mental health, leads to depression, anxiet...