Implementation of case-based reasoning in help desk system
With evolving of the days, help desk service has become important in a company or an organization as it exists to provide customers or end users with information and support regarding to a company’s or organization’s products and service. Generally, customers will contact the help desk of related is...
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| Main Author: | |
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| Format: | Undergraduates Project Papers |
| Language: | English |
| Published: |
2019
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/27162/1/Implementation%20of%20case-based%20reasoning%20in%20help%20desk.pdf http://umpir.ump.edu.my/id/eprint/27162/ http://fypro.ump.edu.my/ethesis/index.php |
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