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A Multi-Group Analysis of the Effect of Organizational Commitment on Higher Education Services Quality

Service organizations dependent on human interaction to deliver services to the customer. Hence, delivering the required level of service quality determined by employee and customer interaction through service encounter. Throughout crucial service encounter between employee and customer, it is...

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Bibliographic Details
Main Authors: Hamed Al-Rafaei, Abdul Al-Aziz, Zumrah, Abdul Rahim, Ali Alsamawi, Mohamed Abdulwali, Ali Alshuhumi, Said Rashid
Format: Article
Language:English
Published: Forecast Publisher 2019
Subjects:
H Social Sciences (General)
HM Sociology
JQ Political institutions Asia
Online Access:http://umpir.ump.edu.my/id/eprint/26594/1/A_Multi-Group_Analysis_of_the_Effect_of_Organizati%20%281%29.pdf
http://umpir.ump.edu.my/id/eprint/26594/
https://ijo-bs.com/
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http://umpir.ump.edu.my/id/eprint/26594/1/A_Multi-Group_Analysis_of_the_Effect_of_Organizati%20%281%29.pdf
http://umpir.ump.edu.my/id/eprint/26594/
https://ijo-bs.com/

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