Understanding Online Banking Acceptance By Jordanian Customers: The Effect Of Trust Perceptions

• Main Authors: Al-Sharafi, Mohammed A., Ruzaini, Abdullah Arshah, Alajmi, Qasim, Herzallah, Fadi
• Format: Conference or Workshop Item
• Language: English
• Published: UTM Press 2016
• Subjects: QA76 Computer software
• Online Access: http://umpir.ump.edu.my/id/eprint/15573/1/fskkp-2016-sharafi-Understanding%20Online%20Banking%20Acceptance.pdf; http://umpir.ump.edu.my/id/eprint/15573/; http://sps.utm.my/igcesh2016/conference-proceedings/

Trust is essential for all online transactions adoption and usage including online banking. In this paper, online banking trust was addressed through empirical evidence from the survey conducted in Jordanian commercial banks. An extended Technology Acceptance Model (TAM) framework used in this study...