Total Quality Management Practices In Malaysian Small and Medium Enterprises

• المؤلفون الرئيسيون: Hakim, Razak, Fatimah, Mahmud, Fazeeda, Mohamad
• التنسيق: Conference or Workshop Item
• اللغة: English; English
• منشور في: ESB Business School 2016
• الموضوعات: HD Industries. Land use. Labor
• الوصول للمادة أونلاين: http://umpir.ump.edu.my/id/eprint/15567/1/fim-2016-hakim-Total%20Quality%20Management%20Practices%20In%20Malaysian.pdf; http://umpir.ump.edu.my/id/eprint/15567/7/fim-2016-hakim-Total%20Quality%20Management%20Practices%20In%20Malaysian1.pdf; http://umpir.ump.edu.my/id/eprint/15567/

The purpose of this paper is to examine the status of TQM implementation within Malaysian SMEs. Specifically, this paper has two research objectives, firstly, to analyze the extent of quality management practices based on eight TQM principles in both ISO 9000 certified and noncertified Malaysian SME...