Factors affecting work-related stress of office staff in small manufacturing enterprises in Klang

• Main Author: Kiat Keng, Lee
• Format: Undergraduates Project Papers
• Language: English
• Published: 2014
• Subjects: HF Commerce
• Online Access: http://umpir.ump.edu.my/id/eprint/10727/1/FIST%20-%20lee%20kiat%20keng%20%28CD9021%29%2016.pdf; http://umpir.ump.edu.my/id/eprint/10727/

As is known that Work-related stress has an impact on the overall functioning of companies, work-related stress is becoming an increasingly important issue in a competitive business environment for companies. This study aims to identify the factors that influence Work-related stress of office staff in small manufacturing enterprises in Klang. Five factors, namely workload, role ambiguity, role conflict, supervisor support and interpersonal relationship would influence work-related stress of office staff were focused and investigated. Quantitative methods were used to collect and analyse data. 50 participants participated in the questionnaire survey. Results indicated that there are statistically significant relationships between Work-related stress and four factors, which are Workload, role conflict, supervisor support and interpersonal relationship. Role ambiguity was found having no statistically significant relationship with work-related stress. The findings of this study could contribute to the current and fut1.u'e generations’ knowledge of the work-related stress, and its impact on companies