Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia

The objective of this study is to determine the influence of interpersonal relationship and daily workload on job satisfaction among lecturers in public universities in Kelantan. Sample was randomly selected through systematic procedure and data was collected from 320 academic staffs using self-admi...

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Main Authors: Noraani Mustapha, Zaizura Che Zakaria
Format: Book Section
Language:English
Published: International Business Information Management Association 2013
Online Access:http://discol.umk.edu.my/id/eprint/8532/1/paper%2060.pdf
http://discol.umk.edu.my/id/eprint/8532/
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spelling my.umk.eprints.85322022-05-23T14:46:21Z http://discol.umk.edu.my/id/eprint/8532/ Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia Noraani Mustapha Zaizura Che Zakaria The objective of this study is to determine the influence of interpersonal relationship and daily workload on job satisfaction among lecturers in public universities in Kelantan. Sample was randomly selected through systematic procedure and data was collected from 320 academic staffs using self-administered research questionnaires. Data was analysed using descriptive analysis to describe demographic profile of respondents and Pearson Product Moment Correlation to test the relationship between variables. The result indicated that there was positive significant relationship between interpersonal relationship and job satisfaction, whereas daily workload and satisfaction was inversely correlated. Organization should consider these variables in promoting satisfaction among employees in order to enhance organizational citizenship. International Business Information Management Association 2013 Book Section NonPeerReviewed text en http://discol.umk.edu.my/id/eprint/8532/1/paper%2060.pdf Noraani Mustapha and Zaizura Che Zakaria (2013) Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia. In: The 20th International Business Information Management Conference (IBIMA). International Business Information Management Association, pp. 589-594. ISBN 9780982148990
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
language English
description The objective of this study is to determine the influence of interpersonal relationship and daily workload on job satisfaction among lecturers in public universities in Kelantan. Sample was randomly selected through systematic procedure and data was collected from 320 academic staffs using self-administered research questionnaires. Data was analysed using descriptive analysis to describe demographic profile of respondents and Pearson Product Moment Correlation to test the relationship between variables. The result indicated that there was positive significant relationship between interpersonal relationship and job satisfaction, whereas daily workload and satisfaction was inversely correlated. Organization should consider these variables in promoting satisfaction among employees in order to enhance organizational citizenship.
format Book Section
author Noraani Mustapha
Zaizura Che Zakaria
spellingShingle Noraani Mustapha
Zaizura Che Zakaria
Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia
author_facet Noraani Mustapha
Zaizura Che Zakaria
author_sort Noraani Mustapha
title Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia
title_short Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia
title_full Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia
title_fullStr Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia
title_full_unstemmed Measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in Kelantan, Malaysia
title_sort measuring job satisfaction from the perspective of interpersonal relationship and faculty workload among academic staff at public universities in kelantan, malaysia
publisher International Business Information Management Association
publishDate 2013
url http://discol.umk.edu.my/id/eprint/8532/1/paper%2060.pdf
http://discol.umk.edu.my/id/eprint/8532/
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score 13.18916