Company's performance self-assessment (CoPSA) among facilities outsourcing firms in Malaysia: a focus on service delivery
Company performance self-assessment (CoPSA), whose fundamental purpose is to provide a check-and-balance mechanism for practice performance through progress-and-performance self-assessment (PaPSa) is yet to be in place in the facilities management industry. Specially needed by facilities service out...
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| Main Authors: | , , |
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| Format: | Non-Indexed Article |
| Published: |
2015
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| Online Access: | http://discol.umk.edu.my/id/eprint/8062/ http://www.tandfonline.com/doi/abs/10.3846/1648715X.2015.1054920 |
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