The relationship of knowledge management practices, competencies and the organizational performance of government departments in Malaysia

This paper attempts to highlight the significant role of knowledge management practices (KMP) and competencies in improving the performance and efficiency of public sector organizations. It appears that public sector organizations in developing countries have not received much attention in the resea...

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Main Author: Raja Suzana Raja Kasim
Format: Non-Indexed Article
Published: World Academy of Science, Engineering and Technology 2010
Online Access:http://discol.umk.edu.my/id/eprint/7761/
http://www.waset.org/journals/ijhss/v5/v5-4-33.pdf
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spelling my.umk.eprints.77612022-05-23T10:22:12Z http://discol.umk.edu.my/id/eprint/7761/ The relationship of knowledge management practices, competencies and the organizational performance of government departments in Malaysia Raja Suzana Raja Kasim This paper attempts to highlight the significant role of knowledge management practices (KMP) and competencies in improving the performance and efficiency of public sector organizations. It appears that public sector organizations in developing countries have not received much attention in the research literature of knowledge management and competencies. Therefore, this paper seeks to explore the role of KMP and competencies in achieving superior performance among public sector organizations in Malaysia in the broader perspective. Survey questionnaires were distributed to all Administrative and Diplomatic Officers (ADS) from 28 ministries located in Putrajaya, Malaysia. This paper also examines preliminary empirical results on the relationship between support for knowledge management practices, competencies, and orientation in Malaysia’s public organizations. This paper supports the notion that the practices of knowledge management at the organizational level are a prerequisite for successful organizational performance. In conclusion, the results not only have the potential to contribute theoretically to both management strategy and knowledge management field literature but also to the area of organizational performance. World Academy of Science, Engineering and Technology 2010 Non-Indexed Article NonPeerReviewed Raja Suzana Raja Kasim (2010) The relationship of knowledge management practices, competencies and the organizational performance of government departments in Malaysia. International Journal of Human and Social Sciences, 5 (4). pp. 219-225. ISSN 2010-409X http://www.waset.org/journals/ijhss/v5/v5-4-33.pdf
institution Universiti Malaysia Kelantan
building Perpustakaan Universiti Malaysia Kelantan
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaysia Kelantan
content_source UMK Institutional Repository
url_provider http://umkeprints.umk.edu.my/
description This paper attempts to highlight the significant role of knowledge management practices (KMP) and competencies in improving the performance and efficiency of public sector organizations. It appears that public sector organizations in developing countries have not received much attention in the research literature of knowledge management and competencies. Therefore, this paper seeks to explore the role of KMP and competencies in achieving superior performance among public sector organizations in Malaysia in the broader perspective. Survey questionnaires were distributed to all Administrative and Diplomatic Officers (ADS) from 28 ministries located in Putrajaya, Malaysia. This paper also examines preliminary empirical results on the relationship between support for knowledge management practices, competencies, and orientation in Malaysia’s public organizations. This paper supports the notion that the practices of knowledge management at the organizational level are a prerequisite for successful organizational performance. In conclusion, the results not only have the potential to contribute theoretically to both management strategy and knowledge management field literature but also to the area of organizational performance.
format Non-Indexed Article
author Raja Suzana Raja Kasim
spellingShingle Raja Suzana Raja Kasim
The relationship of knowledge management practices, competencies and the organizational performance of government departments in Malaysia
author_facet Raja Suzana Raja Kasim
author_sort Raja Suzana Raja Kasim
title The relationship of knowledge management practices, competencies and the organizational performance of government departments in Malaysia
title_short The relationship of knowledge management practices, competencies and the organizational performance of government departments in Malaysia
title_full The relationship of knowledge management practices, competencies and the organizational performance of government departments in Malaysia
title_fullStr The relationship of knowledge management practices, competencies and the organizational performance of government departments in Malaysia
title_full_unstemmed The relationship of knowledge management practices, competencies and the organizational performance of government departments in Malaysia
title_sort relationship of knowledge management practices, competencies and the organizational performance of government departments in malaysia
publisher World Academy of Science, Engineering and Technology
publishDate 2010
url http://discol.umk.edu.my/id/eprint/7761/
http://www.waset.org/journals/ijhss/v5/v5-4-33.pdf
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score 13.209306