Determinants of customer satisfaction towards broadband services in Malaysia
The aim of this research is to understand the customer satisfaction of broadband services in Malaysia with regards to price, speed and stability. Demographic factors in which consist of education, nationality, monthly income are moderator of the study. This research was conducted based on random sam...
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| Main Authors: | , |
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| Format: | Non-Indexed Article |
| Published: |
Vol. 1 No. 2; September 2011
2011
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| Online Access: | http://discol.umk.edu.my/id/eprint/7611/ http://www.ijbhtnet.com/journals/Vol_1_No_2_September_2011/17.pdf |
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