Customer satisfactions towards quality services of Sultan Ismail Petra Airport

This research presents the customer satisfaction towards quality service of Sultan Ismail Petra Airport, Kota Bharu, Kelantan, Malaysia. This study will focus on the customer's satisfaction towards Sultan Ismail Petra Airport based on waiting areas, security and the parking facilities. Airport...

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Bibliographic Details
Main Authors: Chia, Ka Jun, Lee, Ching Loong, Idris, Nur Fatin, Baharudin, Noratiqa Adira
Format: Undergraduate Final Project Report
Published: 2015
Online Access:http://discol.umk.edu.my/id/eprint/6589/
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