Zakat fitrah payers’ trust in Kelantan: mediation effects of disclosure practices, stakeholder management practices and customer satisfaction
The issue of zakat fitrah payers’ trust is rarely studied despite being associated with self-distribution practice, causing the zakat collection to never reach an optimum level. This self-distribution practice is the consequence of zakat fitrah payers losing confidence in zakat institutions due to c...
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| Main Author: | |
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| Format: | UMK Etheses |
| Language: | English |
| Published: |
2023
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| Online Access: | http://discol.umk.edu.my/id/eprint/14308/1/RUFAIDAH%20BINTI%20MAT%20NAWI.pdf http://discol.umk.edu.my/id/eprint/14308/ |
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