Factors affecting using e-wallet among University Malaysia Kelantan students

• Main Authors: Nurul Syafikah Mazli, Nurul Syafiqah Natasha Zainudin, Nurul Wardah Zurhaini, Rabiatul Adawiah Abdul Halim
• Format: Undergraduate Final Project Report
• Language: English
• Published: 2024
• Online Access: http://discol.umk.edu.my/id/eprint/13946/1/G31.pdf; http://discol.umk.edu.my/id/eprint/13946/

E-wallet is an application enables users to download payment cards by using mobile device. Consumers are now replacing conventional payment methods with e-wallet applications, which is a new trend. Users do not need to carry cash or credit cards when using e-wallets. It makes it simpler for users to make purchases. As a result, this study examines the variables that affect university students' inclination to utilise e-wallets. The philosophy that guides this study is the Technology Acceptance Model. The Malaysian University of Kelantan provided a total of 375 respondents for this study. A five-point Likert scale and a nominal scale were both used to create the questionnaire. We will be able to evaluate and comprehend the elements that influence students' decisions to utilise e-Wallets for their daily financial activities, which will be of significant benefit to students. The results show the significant influence between social influence, security, easy to use with e-wallet usage. The findings of this study indicates that social influence, security and easy to use influence UMK students to use e-wallet application. This study, however, has certain limitations because it only looks at three variables which are social influence, security, and ease of use and does not represent the entire student population in Malaysian higher education. Future research can concentrate on other influential factors like risk, complexity, ubiquitous technology use, and a tech-savvy future generation. The analysis's findings support the existence of a strong positive association between the aspects of social influence, security, and easy to use.