Improving Job Satisfaction Among Staff Of Fortunate Bright Star Sdn Bhd

• Main Author: Nik Rosnah Nik Zaudin
• Format: MBA/DBA Final Project Report
• Language: English
• Online Access: http://discol.umk.edu.my/id/eprint/13415/1/Nik%20Rosnah%20Nik%20Zaudin.pdf; http://discol.umk.edu.my/id/eprint/13415/

The purpose of this case study is to examine the job satisfaction among employee at Fortunate Bright Star Sdn Bhd. Therefore this case study is discussed about job satisfaction that focusing on the relationship between top management and employees. For an organization to be successful, its top management should focus on increasing the employees’ job satisfaction in factors such as the work itself, benefit programs, rewards, work conditions, and promotions. These can influence the way a person would feel and perceive about their jobs. Indeed, top management may also apply job rotation so each employee will have an opportunity to perform different tasks using various skills and talents. By using this method, it may be able to further increase the interests the employees would have in their job. Furthermore, top management might also decide to make use of a rewarding system to recognize those employees who perform their job well. Indeed, one would feel highly satisfied when he or she obtains a reward for their hard work and outstanding performance. Rewards can be of different forms, such as a higher wage, improvement of the work environment (a safer and better facilities for the workers), and assignment of suitable and challenging works to individuals as according their abilities and personalities. Moreover, top management should motivate employees to be more helpful, considerate, friendly and good-natured to their co-workers and supervisors, because this would increase the employees’ job satisfaction and may motivate the urge to help out other co-workers. Indeed, providing sufficient opportunity for promotion to employees would significantly increase job satisfaction because promotions reflect valued signals about a person’s self-worth. The organization must increase the cooperation among employee in order to increase the relationship among the employee in every department. Manager can conduct the outdoor activities or team building activities and must be participate by all employees in the organizations. Align with that, the relationship between employer and employees also can be improved. The finding reveal the essential of creating the give and take environment whereby to maintain a good relationship, both parties must willing to complement, appreciate and reciprocate with each other. Practically, if the employer want the employees to be committed to the organization, the employer should gave the full attention and emphasize the quality of job satisfaction among their employees.