The Influence of SEVQUAL Factor on Customer Satisfaction at Bachok Land and District Office in Kelantan

Customer satisfaction is an important aspect that is often given attention by the product or service provider. This is because the quality of the products or service provided by an organization can be assessed and improved based on the insights gained from subscribers. Therefore, this study was cond...

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Bibliographic Details
Main Author: Noraliza Mohd Rofi
Format: MBA/DBA Final Project Report
Language:English
Published: 2018
Online Access:http://discol.umk.edu.my/id/eprint/13344/1/Noraliza%20Mohd%20Rofi.pdf
http://discol.umk.edu.my/id/eprint/13344/
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