Oral English language needs of police constables in a Crime Prevention Department / Madhavi Shilvaraj
This study was carried out to determine the Oral English Language Needs of Police Constables in a Crime Prevention Department of a district police station in Melaka. This study is based on a qualitative approach using interview data and frequency counts from a questionnaire. The questionnaire was...
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| Format: | Thesis |
| Published: |
2018
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/9106/1/Madhavi_Shilvaraj.pdf http://studentsrepo.um.edu.my/9106/7/madhavi.pdf http://studentsrepo.um.edu.my/9106/ |
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| Summary: | This study was carried out to determine the Oral English Language Needs of Police
Constables in a Crime Prevention Department of a district police station in Melaka. This
study is based on a qualitative approach using interview data and frequency counts from
a questionnaire. The questionnaire was completed by 10 police constables in the Crime
Prevention Department. In addition, semi structured interviews were conducted with a
senior police officer and 3 police constables to further verify the derived data. The
findings revealed that Oral English language skills is essential for Malaysian police
constables in the Crime Prevention Department when taking down statements from
victims/suspects, interrogating suspects and when gathering evidence from the public,
especially among tourists. Hence, they need to be proficient in speaking and listening to
the public. However, most of them need training in Basic English conversation and
grammar as they perceived themselves to be below average in their English proficiency,
in particular the oral and listening skills. This is an indication that both oral and
listening skills need to be emphasized in the proposed English for Specific Purposes
(ESP) course. Based on the findings, a course was designed to meet their oral
communication needs. A successful ESP course would enable the police constables to
perform their duties better, ease their job when dealing with foreign nationals and give
them more confidence in communicating in English. Although all necessary precautions
were taken while conducting this study, sample size has been the major limitation.
Therefore, a larger sample is recommended for future research. |
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