Outsourcing success : determining its critical managerial factors in services industry / Nilakshi W.K. Galahitiyawe
Outsourcing is gaining increasing importance as a form of business collaboration. Outsourcing in the services sector involves transferring total or partial ownership of performing the business activity(ies) to a vendor(s). To ensure the success of outsourcing, the integration of the tasks between th...
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| Format: | Thesis |
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2013
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| Online Access: | http://studentsrepo.um.edu.my/6115/1/nilakshi_CHA_090020_PHD_THESIS_Final.pdf http://studentsrepo.um.edu.my/6115/ |
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