Promoting organizational citizenship behaviour through high involvement human resource practices and organizational justice among hotel frontline employees in Malaysia : an attempt to reduce turnover intention / Wee Yu Ghee.

• Main Author: Wee, Yu Ghee
• Format: Thesis
• Published: 2010
• Subjects: HF Commerce
• Online Access: http://studentsrepo.um.edu.my/2697/1/preface.pdf; http://studentsrepo.um.edu.my/2697/2/CHAPTER_ONE.pdf; http://studentsrepo.um.edu.my/2697/3/CHAPTER_TWO%2D1.pdf; http://studentsrepo.um.edu.my/2697/4/CHAPTER_THREE.pdf; http://studentsrepo.um.edu.my/2697/5/CHAPTER_FOUR.pdf; http://studentsrepo.um.edu.my/2697/6/CHAPTER_FIVE.pdf; http://studentsrepo.um.edu.my/2697/7/References.pdf; http://studentsrepo.um.edu.my/2697/8/Appendix.pdf; http://www.pendeta.um.edu.my/uhtbin/cgisirsi/x/P01UTAMA/0/5?searchdata1="Promoting organizational citizenship behaviour through high involvement human resource practices and organizational justice among hotel frontline employees in Malaysia : an at"{245}; http://studentsrepo.um.edu.my/2697/

Acknowledging the need to pool human capital in the light of strong relational infrastructure so as to increase employees retention, this study examines the possibility of inducing organizational citizenship behaviour (OCB) through human resource (HR) philosophy embraced by the organizations, hig...