Mental workload assessment among healthcare workers during pandemic COVID-19 at Hospital Tunku Azizah / Mohd 'Aizat Mohd Basari
Workload is the amount of work an individual has to do. There is a distinction between the actual amount of work and the individual's perception of the workload. In addition, with current pandemic situation, definitely causes an increased workload among healthcare workers. Somehow, front-lin...
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| Format: | Thesis |
| Published: |
2020
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| Online Access: | http://studentsrepo.um.edu.my/13408/1/Mohd_Aizat_Mohd_Basari.jpg http://studentsrepo.um.edu.my/13408/8/aizat.pdf http://studentsrepo.um.edu.my/13408/ |
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| Summary: | Workload is the amount of work an individual has to do. There is a distinction between
the actual amount of work and the individual's perception of the workload. In addition,
with current pandemic situation, definitely causes an increased workload among
healthcare workers. Somehow, front-liners are doing their best in battling COVID-19 to
protect publics from any adverse effects by this aggressive identified Coronavirus. The
purpose of this study is to determine level of mental workload and its relationship on
mental health status and job satisfaction among healthcare workers. Scope of this study
involving medical laboratory workers in Pathology Department Hospital Tunku Azizah.
Here, 85 workers from this department has been recruited as study subjects. This is a
cross-sectional quantitative descriptive study using questionnaire. Research tools used for
this questionnaire are CarMen-Q, DASS-21 and Job Satisfaction Survey (JSS).
Questionnaire conducted via Google Form an analysed by SPSS-21 software. Mental
workload are the independent variable of this study while the dependent variables are
mental health status (depression, anxiety and stress) and job satisfaction. Data were
analyses using descriptive statistics (percent, mean and standard deviation) and inference
statistics (correlation). The findings of this study show Pathology Department workers
are burdened with high mental workload with at least M=54.23, SD= 12.193. In this
context, mental workload dimensional was found to have a significant correlation on
mental health status and job satisfaction level among health workers. To conclude, this
study has proven that healthcare workers are experiencing high mental working and have
significant effects on their mental health status and their job satisfaction. Sets of strategies
managing high level mental workload in Pathology Department need to be implemented |
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