Lean implementation and productivity in Malaysian Public Emergency Departments / Tiong Ngee Wen
Lean healthcare research has been growing since early 2000 when the quality management approach was adopted to assist with operational issues faced by healthcare institutions. Although lean healthcare has been adopted rapidly, studies have shown that limited understanding of lean healthcare may lead...
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| Format: | Thesis |
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2019
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| Online Access: | http://studentsrepo.um.edu.my/13362/1/Tiong_Ngee_Wen.pdf http://studentsrepo.um.edu.my/13362/2/Tiong_Ngee_Wen.pdf http://studentsrepo.um.edu.my/13362/ |
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