Accountability and public trust in local government services / Nor Zaini Zainal Abidin
The premise of this research is that people would trust government in a normal situation unless they encountered an unexpected experienced with government officials especially in service delivery. Alas, public servants are accountable of their actions and as the provider of public service; they must...
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| Format: | Thesis |
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2018
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| Online Access: | http://studentsrepo.um.edu.my/12014/1/Nor_Zaini.pdf http://studentsrepo.um.edu.my/12014/2/Nor_Zaini.pdf http://studentsrepo.um.edu.my/12014/ |
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