Service delivery in Higher Education (HE): a comparative study between public and private universities

This study seeks to find out the effectiveness of service delivery between the public and the private HEIs as perceived by the students; investigating the differences in four areas and the relationship between the management and the administration indicators and other three indicators in the admissi...

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Bibliographic Details
Main Authors: Hoque, Kazi Enamul, Razak, Ahmad Zabidi Abdul, Zohora, Mosa Fatema
Format: Article
Language:English
Published: Marsland Press 2013
Subjects:
Online Access:http://eprints.um.edu.my/9790/1/00005891_95057.pdf
http://eprints.um.edu.my/9790/
http://www.lifesciencesite.com/lsj/life1003/018_B01134life1003_108_117.pdf
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