Knowledge Management in Tourism Industry: KMS for Tourist Information Counter in Malaysia

This paper is the concluding part of a series of two papers. The first paper deals with the requirement analysis of the study. The objective of this research paper is to discuss on the actual development of the Knowledge Management System (KMS) for Tourist Information Counter (TIC). Prior to that, a...

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Bibliographic Details
Main Authors: Hamid, Suraya, Ahmad, Hamidah
Format: Article
Published: World Scientific Publishing 2008
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Online Access:http://eprints.um.edu.my/25625/
https://doi.org/10.1142/S0219649208002068
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