ISO 9000 maintenance measures: the case of a Malaysian local authority
Although many studies pertaining to ISO 9000 initiatives have been conducted, the topic of ISO 9000 maintenance has received little attention from researchers. This paper presents a detailed case study of the ISO 9000 maintenance measures within a Malaysian local authority. Semi-structured interview...
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| Main Authors: | , |
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| 格式: | Article |
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Taylor & Francis
2018
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| 在线阅读: | http://eprints.um.edu.my/22340/ https://doi.org/10.1080/14783363.2016.1172480 |
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