Analysing the English communication needs of service technicians in the pest control industry

This paper analyses the English language needs of service technicians in the pest control industry. The paper aims to provide a detailed understanding of the communication requirements in the workplace in order to develop a language course appropriate for their needs. In the pest control industry, s...

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Bibliographic Details
Main Authors: Hee, S.C., Zainal, Azlin Zaiti
Format: Article
Published: Universiti Putra Malaysia 2018
Subjects:
Online Access:http://eprints.um.edu.my/21908/
http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2026%20(2)%20Jun.%202018/30%20JSSH(S)-0579-2017-3rdProof.pdf
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