Determinants of RFID Adoption in Malaysia’s Healthcare Industry: Occupational Level as a Moderator

With today’s highly competitive market in the healthcare industry, Radio Frequency Identification (RFID) is a technology that can be applied by hospitals to improve operational efficiency and to gain a competitive advantage over their competitors. The purpose of this study is to investigate the fact...

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Main Authors: Zailani, Suhaiza, Iranmanesh, M., Nikbin, D., Beng, J.K.C.
Format: Article
Published: Springer Verlag 2015
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Online Access:http://eprints.um.edu.my/19304/
http://dx.doi.org/10.1007/s10916-014-0172-4
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spelling my.um.eprints.193042019-08-26T06:37:03Z http://eprints.um.edu.my/19304/ Determinants of RFID Adoption in Malaysia’s Healthcare Industry: Occupational Level as a Moderator Zailani, Suhaiza Iranmanesh, M. Nikbin, D. Beng, J.K.C. HF Commerce Business With today’s highly competitive market in the healthcare industry, Radio Frequency Identification (RFID) is a technology that can be applied by hospitals to improve operational efficiency and to gain a competitive advantage over their competitors. The purpose of this study is to investigate the factors that may effect RFID adoption in Malaysia’s healthcare industry. In addition, the moderating role of occupational level was tested. Data was collected from 223 managers as well as healthcare and supporting staffs. This data was analyzed using the partial least squares technique. The results show that perceived ease of use and usefulness, government policy, top management support, and security and privacy concerns have an effect on the intent to adopt RFID in hospitals. There is a wide gap between managers and healthcare staff in terms of the factors that influence RFID adoption. The results of this study will help decision makers as well as managers in the healthcare industry to better understand the determinants of RFID adoption. Additionally, it will assist in the process of RFID adoption, and therefore, spread the usage of RFID technology in more hospitals. Springer Verlag 2015 Article PeerReviewed Zailani, Suhaiza and Iranmanesh, M. and Nikbin, D. and Beng, J.K.C. (2015) Determinants of RFID Adoption in Malaysia’s Healthcare Industry: Occupational Level as a Moderator. Journal of Medical Systems, 39 (1). p. 172. ISSN 0148-5598 http://dx.doi.org/10.1007/s10916-014-0172-4 doi:10.1007/s10916-014-0172-4
institution Universiti Malaya
building UM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Malaya
content_source UM Research Repository
url_provider http://eprints.um.edu.my/
topic HF Commerce
Business
spellingShingle HF Commerce
Business
Zailani, Suhaiza
Iranmanesh, M.
Nikbin, D.
Beng, J.K.C.
Determinants of RFID Adoption in Malaysia’s Healthcare Industry: Occupational Level as a Moderator
description With today’s highly competitive market in the healthcare industry, Radio Frequency Identification (RFID) is a technology that can be applied by hospitals to improve operational efficiency and to gain a competitive advantage over their competitors. The purpose of this study is to investigate the factors that may effect RFID adoption in Malaysia’s healthcare industry. In addition, the moderating role of occupational level was tested. Data was collected from 223 managers as well as healthcare and supporting staffs. This data was analyzed using the partial least squares technique. The results show that perceived ease of use and usefulness, government policy, top management support, and security and privacy concerns have an effect on the intent to adopt RFID in hospitals. There is a wide gap between managers and healthcare staff in terms of the factors that influence RFID adoption. The results of this study will help decision makers as well as managers in the healthcare industry to better understand the determinants of RFID adoption. Additionally, it will assist in the process of RFID adoption, and therefore, spread the usage of RFID technology in more hospitals.
format Article
author Zailani, Suhaiza
Iranmanesh, M.
Nikbin, D.
Beng, J.K.C.
author_facet Zailani, Suhaiza
Iranmanesh, M.
Nikbin, D.
Beng, J.K.C.
author_sort Zailani, Suhaiza
title Determinants of RFID Adoption in Malaysia’s Healthcare Industry: Occupational Level as a Moderator
title_short Determinants of RFID Adoption in Malaysia’s Healthcare Industry: Occupational Level as a Moderator
title_full Determinants of RFID Adoption in Malaysia’s Healthcare Industry: Occupational Level as a Moderator
title_fullStr Determinants of RFID Adoption in Malaysia’s Healthcare Industry: Occupational Level as a Moderator
title_full_unstemmed Determinants of RFID Adoption in Malaysia’s Healthcare Industry: Occupational Level as a Moderator
title_sort determinants of rfid adoption in malaysia’s healthcare industry: occupational level as a moderator
publisher Springer Verlag
publishDate 2015
url http://eprints.um.edu.my/19304/
http://dx.doi.org/10.1007/s10916-014-0172-4
_version_ 1643690948449796096
score 13.209306