Politeness of front counter staff of Malaysian private hospitals
Politeness is an important social element in the Malaysian society and it is gauged by the way people behave toward each other during interactions. In this context, politeness is taken to mean good manners such as greeting, acknowledging and thanking others. Taking the cue from the Malaysian governm...
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| 主要な著者: | , , |
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| フォーマット: | 論文 |
| 言語: | English |
| 出版事項: |
Universiti Kebangsaan Malaysia Press
2013
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| 主題: | |
| オンライン･アクセス: | http://eprints.um.edu.my/17102/1/All.pdf http://eprints.um.edu.my/17102/ |
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